حریم خصوصی و حفاظت از اطلاعات کاربران بانوک
BANUK Privacy Policy
Effective: October 2026
Information we collect
We may collect mobile numbers, email addresses and verification data for accounts. Orders may require recipient names, delivery addresses, purchased items, payments, order history and support messages. Technical security logs can include IP addresses and session identifiers.
How it is used
Information is processed to create accounts, verify sign-in, fulfill orders, send essential transaction messages, provide support, prevent fraud and meet legal obligations. Marketing use, where introduced, is subject to applicable consent and preference controls.
Verification and security
Codes are temporary and should never be shared. We limit failed attempts and use standard session protection to reduce account abuse.
Payments and service providers
Payments can be processed by authorized payment gateways. BANUK should not store sensitive card credentials. Only relevant delivery data may be supplied to fulfillment partners; customer data is not sold to advertisers.
Cookies
Necessary cookies support sign-in, language preferences, baskets and sessions. Any optional analytics or advertising tools introduced later will be documented with appropriate controls.
Retention and safeguards
Information is retained for legitimate operational and legal obligations, including accounting and disputes. Access is restricted by role. No security system can guarantee absolute protection.
Your choices
You can manage account and delivery details where supported. Contact the official support channels to request corrections, information about your records or deletion where legally permitted.
Policy changes
Updates will be posted here and significant changes communicated when appropriate.